Terms and conditions for use of the Perfectshine website (Perfectshine.co.uk) (referred to as ‘the site’ below). The Perfectshine website is managed by Perfectshine (referred to as ‘We’ below). In entering our site you as a user (‘You’) are accepting our terms and conditions.

Using Perfectshine
The access and use of Perfectshine constitutes your acceptance of these terms and conditions. The terms and conditions take effect from the date published above. These terms and conditions supersede any previous terms and conditions published on the site.

You agree to use this site only for lawful purposes, in a manner that does not infringe or restrict the use of this site by any other parties. You are prohibited from transmitting any unlawful, defamatory, obscene or offensive material, or any material that constitutes or encourages conduct that would be considered a criminal offence, or is likely to give rise to civil liability, or otherwise violates any law in your country or any of the countries in which any Perfectshine operates in.

We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone using the site in an inappropriate manner.

Data collection
Please read our privacy policy.

By using the site you accept, that information may be collected by us for internal review to:

  • Improve the content of the site
  • Customise the content and /or layout of the site
  • Notify users about updates to the site
  • Contact users for marketing and other purposes

The site and material relating to the site services (or to third party information, products and services), is provided ‘as is’, without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials.

In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of Perfectshine online.

Whilst every effort is made to ensure the accuracy of the content of the site we accept no responsibility or liability arising from the content nor for any error, omission, infringement, defamation, obscenity, or inaccuracy contained in any information within the site.

These terms and conditions shall be governed by and construed in accordance with the laws of Scotland. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Scotland.

Links to external websites
Any other websites linked to the site are not under our control. We are not responsible for the content of any linked site. Listing and linking should not be taken as an endorsement of any kind and we accept no liability in respect of the content. We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages.

Virus protection
We make every effort to check and test material at all stages of production. However, it is always wise for you to run an anti-virus program on all material downloaded from the internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

This site is protected by copyright and is owned by Perfectshine. We are happy to offer you the opportunity of visiting our web pages on the understanding that the information provided is for official use. It is not to be networked or distributed without the prior written consent of Perfectshine.

Delivery Policy

The services will be delivered at the time and date specified in the relevant quotation

Refund policy
PerfectShine are devoted to 100% customer satisfaction. Refunds in whole or part are considered and/or extended after visual inspection and discussion of customer concerns.

Job Cancellation
A full refund will be given to customers who cancel their appointment at least 24 hours prior to scheduled appointment. If a customer cancels a job within the 24 hours prior to their scheduled window cleaning, Perfectshine reserves the right to charge a £10 fee to the customer.

Transaction refund
Should you require a refund for an incorrect transaction, please submit your request via email to admin@perfectshine.co.uk or in writing to the following address:

Perfectshine Window Cleaning Ltd
Unit 4, Blackburn Industrial Estate
Woodburn Road
AB21 0RX

Refund requests should be made within 7 days of the incorrect transaction. All refunds will be processed within 24 hours of the request being made. If we find that PerfectShine has charged your card correctly then we reserve the right to refuse a refund on the transaction.


Should you have any question regarding this Refund Policy please call our office on 01224 798929 or you may email us atadmin@perfectshine.co.uk